Secure Shopping Policy

Effective Date: May 1, 2025

At Just Balloons, we are committed to protecting your privacy and ensuring a secure online shopping experience. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from us.

Information We Collect

When you visit our site or make a purchase, we may collect the following information:

  • Your name, billing and shipping address
  • Payment details (processed securely and never stored on our servers)
  • Email address and phone number
  • Order details and purchase history
  • IP address, browser type, and device information

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate order updates and shipping details
  • Provide customer support
  • Improve our website, products, and customer experience
  • Send promotional emails (only if you opt in)

Secure Shopping & Payment

We take your security seriously:

  • Our website uses SSL encryption to protect your personal data during transmission.
  • All payments are processed via the secure, PCI-compliant payment gateway Stripe.
  • We do not store your credit card information on our servers.

Sharing Your Information

We do not sell or rent your personal information. We may share limited data with trusted third parties only to fulfill your order (e.g., payment processors, shipping carriers). These partners are required to keep your data secure and use it only for the purposes we specify.

Your Rights

Depending on your location, you may have the right to:

  • Access or update your personal information
  • Request that we delete your data
  • Opt out of marketing communications
  • To exercise these rights, please contact us at info@just-balloons.com.

Cookies and Tracking Technologies

We use cookies and similar tools to enhance your experience and gather analytics. You can manage cookie settings through your browser preferences.

Changes to this Policy

We may update this Privacy Policy occasionally to reflect changes in our practices. Updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Just Balloons
info@just-balloons.com
614-505-4345
25 North St, Dublin, Oh 43017